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Business Process Outsourcing


In general, Business Process Outsourcing (BPO) is well-known as a service contract from a third party partner to perform specific business functions. As a result, these are popular services, such as HR management,CRM , supply chain management…

What is Business Process Outsourcing (BPO services)?

BPO stands for “Business Process Outsourcing”, “Business Services” or “Outsourced Business”. These activities help businesses (clients) to have time on their primary/core business plans. BPO services are also considered as a cost-effective business tool for items of work it needs to deal with.

According to the Bulletin Line News, “All companies now are facing huge pressure to perform more and spend less while the business managers need to focus simultaneously on strategy planning and daily operations, struggling at maximizing both. In order to focus more on core businesses, you can just hire a third party service provider to handle daily operations such as IT support, payment process, customer center, data entry…” (Bulletin Line, 2020 – Market Research Report)

What are the benefits of outsourcing business process (BPO services)?

The benefits of BPO are able to enhance both the business working environment and management system. Moreover, these benefits are able to significantly contribute to the competitive advantages of the company.
With our BPO services, your business’ll be able to:

  • Save operation and management costs.
  • Promptly provide new products or services.
  • Better improve customers’ satisfaction.
  • Concentrate more on your primary/core businesses plans.

“Our BPO service combines profound expertise in business, enhances solution processes for daily operations and applies advanced technologies along with the increasing supports from various partners.
We always work with high caution in line with your business requirements while maintaining high efficiency and cost-saving. Consequently, we possess a logical working process and achieve top goal of enhancing efficiency and productivity.”

BPO.MP offer Outsourcing Services in both the short term and long-term relationship in order to minimize risks for clients. Besides, in order to reduce the pressure for time and budget, which actual take a lot of time, BPO.MP always considers Customer Satisfaction as the TOP priority.

BPO.MP has been proud of the highest level of proficiency and adaptability in technologies, and our experienced workforce. These combinations are always improved for the satisfaction of clients. Therefore, we are proud to bring the best solutions and services in BPO industry.

Security Policy

  • Firewall and Antivirus protected
  • Implement System Management Information Security ISO / IEC 27001:2005.


  • Risk mitigation
  • Cost savings
  • Business continuity plan
  • Focused strategy
  • Flexibility
  • Best quality

For more information, please contact us via Hotline: (+84) 2363 945 679 or email us at: info@mpbpo.com.vn